Want More Positive Reviews?
Automate Your Review Management
People rarely go out of their way to say something nice. Get the stars you deserve with our reputation management suite!
Rather speak with a local business expert?
We’ll use your email to make sure that you get trial access to our dashboard, but if you want to take a look at our ‘legal stuff’, you can view our legal page here.
Tired Of Being A Bystander?
Control The Conversation
Nowadays, sites like Google rely on your reviews to tell them if your business is a good fit for a related search. If you don’t have reviews, Google may not think that you’re relevant. Therefore, generating more positive reviews, responding to them, and stopping negative reviews before they’re left online is crucial.
Fortunately, you can get more positive reviews & fortify your online reputation with our review generation technology. When it comes to your business, you need to be a part of the conversation (wherever it is). And that’s where we come in.
From Request To Response
TAPLocal Gives You The Say You Deserve
1. Collect
Collect your customers' phone numbers using our integrated or non-integrated opt-in methods.
2. Request
Configure your dashboard for automatic review requests to be sent to your customers after they leave your business.
3. Mediate
Stop negative reviews before they happen by managing & mediating negative customer feedback before it's left on review sites.
Negative Reviews Hurt
Stop Them Before They Happen
Getting more positive reviews for your business is a priority, but we also built our technology with the protection of your reputation in mind. How? Through a feedback mediation system.
During the set up of your review generation dashboard, you will be asked to pick your review request type:
- Thumbs Up/Thumbs Down
- Smiley Face/Frown Face
The option you decide will be displayed neatly on an internal page when a customer clicks on your unique review generation link.
If the customer gives a positive response, they will then be directed to a review site of your choice to leave a public review.
On the other hand, customers who click Thumbs Down/Frown Face will be directed to another internal page to leave a private comment to you. You’ll also receive a notification with the contact’s info so that you can proactively reach out to the customer & mediate the situation.
How Important Are Online Reviews?
They're The Reason You're Not Being Picked
90% of people check online reviews before A Visit
This means that, if you don’t have a positive review or any reviews at all, people will move onto the next possible option. In addition, search engines & online directories use the amount of reviews you have as a ranking signal. Therefore, lack of reviews will begin to hurt your search engine ranking over time.
Customers expect you to respond to their reviews
53 percent of surveyed customers said they expect a business to respond to a review within a week. However, 63 percent of those same people said that a business has never responded to their review. As such, reputation management can help you stand out from the competition.
Introducing Direct Payment Solutions
Less parties involved in your payments means less hands in your pocket. When you 'process' with us, you only pay for the actual processing of credit card transactions.
Why TAPLocal Review Management?
Unlock A Complete Process For Boosting Your Reputation
Ask For Reviews
Face it, your customers rarely go out of their way to say something nice. So you have to ask! Use the power of text message marketing to ask your customers to leave a positive review for your business. They'll then be routed to a review site.
Stop Negative Reviews
Stop negative reviews right in their tracks. Our proprietary review suppression system asks your customers for their review before sending them to the review site. Giving you the ability to stop negative feedback before it gets online.
Make A Great Impression
Your customers will research your business before making a buying decision. In fact, 82% of surveyed consumers say online reviews influence their purchasing decisions. Don't lose those customers to your competition.
Hear From Some Of The 10,000+ Businesses That Are Killing It With TAPLocal!
Our Clients Have Nothing But Good Things To Say...
Ready To Boost Your Business?
Get Started In 10 Minutes Or Less
Scan Your Business
Run your free business report to see how you currently show up online & size up to the competition in your market!
Create Your Account
From sales data to marketing, TAPLocal gives you every tool you need to manage & grow your business.
Sit With An Expert
Don't know where to start? Sit with our team of local business specialists to talk strategy & identify growth opportunities.
