1. Once on the Configure Review Screen, you can upload your logo if you’d like.
2. Choose your review request type:
- Positive Or Negative will display a SMILE/FROWN face option to your customer.
- Recommendation will display a THUMBS UP/THUMBS DOWN option to your customer.
- If the customer choose a smile face or thumbs down, he/she will not directed to a review site. Instead, you’ll be notified of the customer’s dissatisfaction. The customer will also be given the option to send you a private message.
3. Enter the message that you want to appear on your review requests.
4. Click Save and Next to continue the set up process.