TAPLocal Dashboard – Sprint 4.0: Release Notes

TAPLocal Dashboard - Sprint 4.0: Release Notes

Sprint 4.0 Release Date: 6/3/20

We’ve released some pretty cool updates to our dashboard that’ll hopefully make your experience more enjoyable.

In this release, you’ll see the following enhancements:

  • Customers & Groups
    • Filtering
    • Deletion
  • Bulk upload updates
    • Header error reporting
    • Last upload completed section
  • Outgoing messages section
  • Additional product integrations

Customers & Groups

If you don’t add your customers to your dashboard, then you won’t be able to send them texts. Therefore, adding your customers to your dashboard is extremely important.

While our three opt-in methods (individual addition, bulk upload, shortcode opt-in) make it easy for you to get customers on your dashboard, we thought about how we could make it easier for users to manage their contacts after they have opted in.

Two of the opportunities we discovered were filtering & deletion. We hope that you’ll be pleased to hear that Sprint 4.0 tackles both of these areas in detail.

Filtering

To make it easier for you to manage your customers, we’ve added filters to the customers table on our dashboard, making it easier for you to find the contact(s) that you need.

You can now drill down by the contact’s:

  • First Name
  • Last Name
  • Email
  • Groups
  • Opt-In Method
    • Individual
    • Keyword
    • Template Upload
  • Created Date
  • Status
    • Opted-in
    • Opted-out

Deletion

We also added a deletion feature to the TAPLocal dashboard.

Keep in mind that deletion is different than an opt-out.

If you simply want to remove a customer so that you can re-add them in the future, then you should delete the contact. However, if you want to remove a customer from all communications, then you should opt-out the contact.

Bulk Upload Enhancements

Bulk uploads are perhaps the easiest way to upload customers, especially if you have a current CRM that allows you to export customer information. In an effort to improve the bulk upload process, we made the following enhancements.

Header error reporting

We noticed that some users were having trouble uploading customers in bulk so we improved our error messages to now display the exact headers you need in order to conduct a bulk upload.

However, we recommend using our very own upload template to add customers to your dashboard in bulk. By doing so, you shouldn’t receive any header-related errors (unless you change the headers of course).

Last upload completed section

To help users manage their uploaded customers, we’ve also added a Last Upload Completed section that’ll allow you to drill down via last bulk upload.

You can then add these new contacts to a group for targeted campaigns or delete them if you’d like to re-upload them with edits.

Outgoing Messages

With an open rate over 90%, SMS marketing is extremely powerful. Add in recurring text messages to keep customers engaged with your brand & you have compounded that power.

In an effort to help our customers manage scheduled & recurring texts, we have added an outgoing messages box that you can see in the Text / SMS Marketing section of your dashboard.

In the ‘outbox’ as we call it, you can edit & cancel scheduled & recurring messages.

Product and Service Additions

One of the main benefits of our dashboard is that it serves as a central hub for your business.

We have taken this mission a step further by integrating some of our other products in the dashboard.

Products added include:

  • Payment processing
  • Google & Facebook advertising
  • Web design

We hope that you enjoy the updates in the Sprint 4.0 Release! You can sign in to your account here.

PLEASE SUBMIT ANY FEEDBACK TO [email protected]

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